By Cheryl Dellasega, Rebecca L. Volpe
Nurse Managers and nurse directors in any respect degrees are often faced through the necessity to deal with worker concerns bobbing up from interpersonal relationships. those comprise: clash (relational Aggression or covert bullying), cynicism (negative paintings attitudes), and calamity (drama and overt antagonism). As a miles wanted stick to as much as while Nurses damage Nurses (STTI, 2011), this e-book deals a variety of concrete recommendations for universal worker demanding situations that nurse supervisors face.
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